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FAQ's for Filling out an Application

Find answers to the most commonly asked questions regarding filling out an application, including questions about recommendations, college transcripts, self-reporting high school work, connecting your church account and more!
We realize that filling out your college application can be stressful, especially when you have questions! We’ve provided this FAQ with answers to some of the most commonly asked questions we receive from applicants who are working on their application.  Please feel free to reach out to us via YMessage if you have questions not addressed in this FAQ. 
  • My recommender has not received the recommendation email even though I have entered their name and email address, what should I do?

    If your recommender has not received the recommendation email from BYU, please verify that you have the correct email address for your recommender and that you have entered it correctly on the Recommendations section of the application. Most commonly, the email address has not been entered correctly and needs to be fixed by simply entering the correct email and clicking “Save and Continue.”

    If the email address is correct, you can try clicking the “Resend” button under the recommender’s information and having the recommender check to see if they receive it in their inbox or junk mail. The email will come from noreply@mailing.byu.edu. If the recommender still isn’t receiving the recommendation email from BYU, see if they have another email that you can enter for them and follow the steps above to update and save the new email address.

    Why isn’t a high school teacher recommendation requirement showing on my application?

    If you are a transfer or former applicant a high school teacher recommendation is not required. 

    If you are a freshman applicant, you will be required to provide a high school teacher recommendation unless you fall in one of the following categories:

    • You were entirely homeschooled 
    • You were homeschooled for 11th and 12th grade and did not report any class work for either of those grades 
    • You graduated from high school over three years ago 
    • You indicated that you will not be graduating from high school on the application 

    I no longer want the recommender I originally chose to fill out my recommendation, can I change it? 

    As long as your recommender has not yet submitted your recommendation, you will be able to change your recommender. To find out if your recommender has already submitted your recommendation, check the Status page of the application. If there is a date with a check mark, your recommendation has already been received. If the date and check mark are missing, the recommendation has not been received.

    If the recommendation has not been received, you can go to the Recommendations section of the application and enter the name and email of the new recommender you would like to use and then click the “Save and Continue” button at the bottom. This will send the recommendation email to your new recommender and disable the link that was sent to your previous recommender. 


    If the recommendation has been received and you would still like to change your recommender, please send us a YMessage indicating which recommendation you would like to clear.

    My seminary teacher is not receiving the recommendation email from BYU, what should I do?

    The seminary recommendation is automatically sent out to your most recent seminary teacher if they have provided an email address to Seminaries and Institutes. If you get an error stating that the email was undeliverable, you will need to have the seminary teacher work with the HR department of Seminaries and Institutes to have them correct this. In rare cases if there is no email on record for your seminary teacher, you will be asked to provide it.

    How do I get my recommendations when we are in remote instruction?

    You will not be disadvantaged for participating in remote instruction. You may select the teacher you would like to submit your recommendation, provide their email address in the application, and the application will email them a recommendation form. When selecting a teacher, please make sure the criteria for a teacher recommender are met.

    See https://enrollment.byu.edu/admissions/recommendations for more information. 

  • I have requested to have my college transcript sent to BYU but it is not showing received on my application, what should I do?

    If your college transcript(s) is not yet showing as received on your application, you can send us a YMessage with the information below which will allow us to specifically search for your transcript.

    • Transcript service used (Parchment, National Student Clearinghouse, etc.) 
    • Confirmation/Order Number 
    • Name on the transcript 
    • Date transcript was requested 
    • Date transcript was sent to us 
    • Personal email address you used (if applicable) 

    NOTE: If you are seeing a “Needs Attention” warning next to your college, this means we have your transcript but something is wrong. Pease click on the “Needs Attention” link to see what is wrong and how to correct it.

    If my college transcripts have not been received and it is approaching the deadline, what should I do?

    Do not remove your college information as this will render your application inaccurate! You must wait until your transcript has been received to submit your application. This is why we recommend starting your application well before the deadline. Please send us the information listed in the question above and keep checking the status page of your application to see if your college transcripts have been received. 

  • I took a class in middle school that was for high school credit, how do I report that on my application?

    The only work that needs to be self-reported on the application is work that was completed during your high school years (9th-12th grades). Even if work from middle or junior high school is showing up on your high school transcript, you will only report work completed during your freshman, sophomore, junior, and senior years of high school. 

    I’m an applicant who attended high school in Utah so I used my SSID# to transfer over my high school information, is that all I need to do?

    If you attended high school in Utah you are welcome to use your SSID# to fill out the high school transcript section. If it brings back data it is your responsibility to make sure the data is correct. This not only means checking that your GPA is correct, but that ALL of your classes and grades are showing up correctly. Please check this carefully. If it is not correct you will need to reject the data, and using your high school transcript, self-report your classes and grades. If the system does not bring back any data you will also need to self-report.

  • I would like to include my ACT score on my application, what should I do if it’s missing?

    You will be able to submit your application without an ACT or SAT test score by either the priority or final deadline. However, you will need to submit an official test score by the date listed in the ACT/SAT deadlinecolumn if you would like it considered in your application evaluation.  

    If you have sent us your test score, and it is still showing as not received, an option for submission is to take a screenshot of your score through your online ACT account and send us the screenshot in a YMessage. The screenshot must clearly show the following information:

    • Your name in the top right corner 
    • “Welcome (Student’s Name)!” in the top middle of the screen 
    • ACT ID below the “Welcome” 
    • Test date 
    • Your scores 

    Once we receive your message and verify that it includes all of the above information, we will be able to process your test score. If you haven’t already done so, please also provide your ACT Test ID.

    I would like to include my SAT score on my application, what should I do if it’s missing?

    You will be able to submit your application without an ACT or SAT test score by either the priority or final deadline. However, you will need to submit an official test score by the date listed in the ACT/SAT deadlinecolumn if you would like it considered in your application evaluation.  

    If you have sent us your test score, and it’s still showing as not received, please send us a YMessage with your SAT Test ID so we can try to locate your score. You may also send us your official pdf score report (we will not accept a screen shot). You can find your official test score report on the College Board website.

    What if BYU already has a test score on file, but I do not want it to be used in my application?

    Most applicants will not be required to submit an ACT or SAT score as part of their application. If this applies to you, then you will have the opportunity to tell us whether or not to consider any test score we have already received. During the online application process, you will be asked if you want us to consider a standardized test score as we make our admission decision. If you have the option and opt to exclude either an ACT or SAT from your application, we will not consider the test score even if we have received it.   

    Can I change my choice to use a test score or not after I have submitted my application?

    You are able to withdraw, update information, and submit your application as many times as you would like until the final deadline. Please note if you withdraw your application after the priority deadline, you will lose your priority status. Applications withdrawn to make changes after the final deadline cannot be considered. However, if you opted for Admissions to use your ACT or SAT test score, the score must be received by the ACT/SAT deadline for consideration in your application. Please visit deadlines.byu.edu for more information.  

  • Which Church Account has my Membership Record Number connected?

    Please click here for detailed instructions to figure out which Church Account your Membership Record number connected.

    How do I link my Church Account to my BYU Account?

    Please click here for detailed instructions on linking your Church Account to your BYU Account.

    How do I connect a Membership Record Number to an existing Church Account?

    Please click here for detailed instructions on connecting a Membership Record Number to an existing Church Account.

  • Will I still be required to take an English Proficiency Exam?

    Yes. Please refer to the English Proficiency Requirement page for more information. As stated on the page, BYU is not accepting the IELTS indicator. Due to COVID 19, the Special Home Edition of the TOEFL test may be a good option.

    Unlike the ACT or SAT score, the result of the English Proficiency Exam must be received by the deadline to enable your application submission. 

  • Does BYU accept fee waivers?

    Yes! BYU is now accepting fee waivers. Please see our fee waiver page for more information.