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LDS Account

Use this information for help with troubleshooting issues connecting the application to an LDS account.

Which LDS Account has my Membership Record Number connected?

How do I link my LDS Account to my BYU Account?

How do I Connect a Membership Record Number to an existing LDS Account?

 

Which LDS Account has my Membership Record Number connected?

  1. Navigate to http://www.lds.org
  2. Click on the “My Account and Ward” link in the top right of the page and then click the “Account Settings” menu option.

3. Click on the “Forgot your username?” link.

4. Click on the “Membership Record Number (MRN)” option and enter your Membership Record Number (MRN) and your birth date information. Click the “Recover” button. If you do not know your membership record number, you can look it up on the LDS Tools app or ask your ward clerk.

5. If the membership record number is associated with an LDS Account, the following will be displayed. Use this username to connect to your BYU Account go to How do I link my LDS Account to my BYU Account?.

If the membership record number used is not associated with an LDS Account, the following will be displayed go to “How do I Connect a Membership Record Number to an existing LDS Account?

If you receive an error indicating “This recovery option is not available for this account.” you will need to contact the Global Service Center for the Church of Jesus Christ of Latter-day Saints to recover the username. They can be reached by calling 1-855-537-4357.

How do I link my LDS Account to my BYU Account?

  1. Navigate to myaccount.byu.edu
  2. Sign in to your BYU account using your existing credentials
  3. Click on the “Add Account” button.
  1. Click on “Sign in with LDS Account”
5. Sign in to your LDS Account using your LDS Account credentials

6. Read and agree to the Terms of Use

7. Click the “CONTINUE” button

8. The linked account should now appear on your BYU Account page

How do I Connect a Membership Record Number to an existing LDS Account?

    1. Navigate to lds.org
    2. Click on the “My Account and Ward” link in the top right of the page and then click the “Account Settings” menu option.
  1. Click on the “Membership” option
  2. Enter your Membership Record Number and verify your Birth Date. If you do not know your membership record number, you can look it up on the LDS Tools app or ask your ward clerk.
  1. Click the Save button
  1. Navigate to myaccount.byu.edu
  2. Sign in to your BYU account using your existing credentials. If the LDS Account is displayed under your “Linked Accounts” then proceed to step 8. Otherwise go to “How do I link my LDS Account to my BYU Account?” and start with step 3.
  1. Click on the “X” icon to the left of the linked LDS Account (you will need to unlink it and then link it again)
9. Go to “How do I link my LDS Account to my BYU Account?” Start with step 3.