Refunds

Refund processing for excess financial aid and scholarship funds begins on the third day of classes. Excess personal payments are refunded after the Add/Drop Deadline.

If you have direct deposit set up, you will typically receive your refund within 1–3 business days after processing begins. Without direct deposit, your refund will be mailed as a paper check to the mailing address listed on your Personal Information screen.

Paper checks are printed and mailed on Mondays and Thursdays after the Add/Drop Deadline. Please allow up to 10 business days for delivery. We strongly encourage you to authorize direct deposit to receive your refund more quickly. If you do not receive your check within 10 business days, contact Enrollment Services.

Direct deposit is the fastest and most secure way to receive eligible refunds. Refunds are deposited directly into the bank account you choose, typically within 1–3 business days after refund processing begins.

To set up direct deposit, log in to My Financial Center and have your bank account and routing numbers available.

If you are considered a part-time student based on your current number of enrolled credits, a Part-Time Status (PTS) hold may be placed on your account. This hold temporarily delays your refund until one of the following occurs:

• Visit the Part-Time Status Page in My Financial Center or click on the Release Part-Time Refund Hold button below.
• Read the provided information.
• Select I Agree and save your confirmation.

If you enroll in additional credits, you may qualify for full-time tuition assessment:

• Undergraduate students: 12 or more credits per semester or 6 or more credits per term
• Graduate students: 8.5 or more credits per semester or 4.5 or more credits per term

• The PTS hold will automatically be removed one business day after the Add/Drop Deadline. Your refund will then be processed, provided all other refund requirements have been met.

Release Part-Time Refund Hold

BYU has partnered with PayMyTuition to process international student refunds. The steps below outline our international refund process and provide timelines of when you can expect your refund to be deposited to your bank account.

1. Initiate Refund: Upon Brigham Young University's approval of your refund, you will receive an email from studentrefunds@paymytuition.com. Please keep an eye out for this email, which will provide you with further instructions on how to complete your refund process.
2. Enter Beneficiary Details: Complete the online refund beneficiary instruction form, which includes currency, banking, and beneficiary instructions.
3. Compliance Verification: On receipt of your completed beneficiary instructions, PayMyTuition will verify your request for accuracy and will complete various fraud and compliance checks to comply with multiple anti-money laundering and compliance laws.
4. Payment Confirmation: PayMyTuition will send you a confirmation email once your beneficiary information has been verified and approved. You will also receive a password-protected PDF summary. This PDF can be accessed by entering the bank account number that you entered on your beneficiary instruction form (step 2 above).
5. Refund Initiated: Once refunds have been processed, you will be notified that your refund has been settled. Please allow 3-5 business days for the payment to be deposited into your account.

For questions or concerns, contact us through the Student Success Hub.